1.1. SYDNEY BUSINESS (ABN 43 050 210 136) (‘us, we, or the Company’) respect
the privacy of visitors to our websites (‘Sites’), our customers and other individuals who
interact with us.
disclose personal information.
1.4. The Privacy Act 1988 (Cth) (Privacy Act) includes thirteen (13) Australian Privacy
Principles (‘APPs’). The APPs regulate the way many companies collect, use, hold and
disclose personal information.
1.5. We have adopted an approach consistent with the Privacy Act, the APP’s and the
ensure compliance as a condition of their employment. In any third-party contracts, we
and in a manner consistent with the Privacy Act.
2.1. We collect personal information in several ways. The most common ways we
collect personal information include:
2.1.1. From application forms (online or hard copy or completed via telephone): when
individuals subscribe to publications, our marketing or communications lists, to provide
news, information, offers and other services in accordance with terms and conditions of
the club or list.
2.1.2. From competition and promotions: where individuals provide personal
information at the time of entry via the competition or promotion entry form. Personal
information is collected to run the competition or promotion, determining and contacting
the winner(s) and, unless otherwise noted, to use for direct marketing purposes
including to send marketing communications via electronic means following this policy.
2.1.3. From order forms (online or hard copy or via telephone): when goods and
services are ordered from our advertisers: to fulfil the order and delivering the goods, to
inform our advertiser, and to maintain our relationship with the individual concerned.
2.1.4. From telephone, email, written and in-person enquires: to respond to enquires.
2.1.5. From online or hard copy surveys: to review and analyse the results and follow
up on results.
2.1.7. Any messages or comments submitted to us via the Site: which may include
personal information such as your name, email address and telephone number.
2.1.8. From public registers including social networks such as LinkedIn: if you have
made this information available, to obtain your contact details.
2.1.9. From Sites through automatic processes such as cookies: Cookies are used to
understand users better and improve the layout and functionality of our Sites by
collecting information such as date, time and duration of visits and which pages are
most commonly accessed. This tracking is conducted in such a way as to ensure the
anonymity of visitors to Sites. While cookies may identify the computer, it should not
identify the individual. With most internet browsers, users can erase cookies from their
computer, hard drive, block all cookies or receive a warning before a cookie is stored.
However, some parts of this Site may not function fully for users to that disallow
2.2. Our Sites may collect other information that might be personal information. For
each visitor to the Site, our server automatically recognises and stores the “individual
data”, “IP address” (e.g. the domain name or Internet protocol address), the Internet
browser being used, the address of the site that “referred” the individual to our website
and clickstream data. If this information cannot be used or combined with other data to
identify you, it will not be personal information.
2.3. We generally collect personal information to provide you with any goods or
services that you request, to update our Sites, to improve the services or products that
we offer and to develop our business.
3.1. We aim only to collect personal information that is necessary to fulfil the purpose
for which you have disclosed it, or as required by law.
3.2. You will typically be asked to provide contact information (such as your name,
telephone number, postal address and email address). You may also be asked for
demographic information (such as your age and gender) and/or profile data. 3.3. In
some instances, we may need to ask you for additional information necessary to
provide you with the goods or services you have requested. When we ask you for
further information in addition to that you provide to us initially, we will tell you why we
are collecting that information.
3.4. We do not collect sensitive personal information.
4. ELECTRONIC COMMUNICATIONS
4.1. In some instances, where you have provided consent, or consent is deemed to
have been supplied or conferred (in compliance with the APPs) we may use your
personal information to send you marketing communications including by electronic
means such as email, SMS, MMS for an unlimited period.
4.2. You may opt-out of receiving such messages at any time provided we send such
messages. We will give you the opportunity to opt-out within the message we send to
you. You may also opt-out by contacting us (using the details below).
5. STORAGE OF PERSONAL INFORMATION
5.1. Any information we collect about you will be kept securely by us unless an event
beyond our control disrupts the measures we have in place. We use a range of
measures to ensure the security of the data we keep and to prevent unauthorised
access, destruction, use, modification or disclosure. We have procedures in place
regarding staff access to personal information and ensure that only those staff who
need to know have access to your information.
5.2. We will only store personal information for so long as it is required either to fulfil
the purpose for which it was collected or to fulfil our obligations at law. We will conduct
regular reviews of the personal information we hold and destroy or de-identify
information no longer required.
6. DISCLOSURE OF PERSONAL INFORMATION
6.1. Generally, personal information will not be disclosed to individuals or organisations
outside of the Company without your prior consent. However, in the circumstances
described below, personal information may be disclosed to:
6.1.1. Essential service providers: There may be other companies we rely on to
provide goods or services to you. We may have to provide your personal information to
these companies to ensure that we can deliver products or services to you.
6.1.2. Law enforcement or government bodies: There are exceptions under the Privacy
Act regarding the provision of personal information to law enforcement or government
bodies. When a legitimate request is sent to us by a law enforcement or government
body we will comply with that request and may provide personal information about you
without your consent.
6.1.3. Companies related to us or who take control of part or all of our business: In
providing personal information to us you will need to be aware of the possibility that, in
future, another company may take control of part or all of our business. In that case,
your personal information will be provided to that company.
6.2. If we disclose personal information to a third party under outsourcing or
contracting arrangements (a service provider), we will try to ensure that they have:
6.2.1. Signed a binding agreement;
6.2.2. Handle the personal information in a manner consistent with the APPs
(regardless of whether they are a small business, or would otherwise be exempt from
the Privacy Act);
6.2.3. Only use the personal information to provide specific services or to perform the
particular functions required; and
6.2.4. Store the personal information securely, and only for as long as is necessary to
provide the required services to complete the required functions.
7. ACCESS TO PERSONAL INFORMATION
7.1. Under the Privacy Act, you may seek access and to update or correct the personal
information we hold about you. If you wish to exercise your right under the Privacy Act
to seek access to the personal information we hold, make the request in writing (to the
email address below).
7.2. Ordinarily, we will not charge for providing access/copies of personal information
we hold about you, and will generally respond to access requests within 30 days. If we
anticipate there being a fee (for the time we spend locating and compiling the
information you have asked for), we will provide you with an estimate before
proceeding. If a fee is payable, it will be based on an hourly rate plus the cost of
photocopying or other out of pocket expenses.
7.3. For legal and administrative reasons, we may also store records containing
personal information in archives. Access to these historical records may cause a
charge being incurred (an estimate will be provided to you prior). Due to the nature of
the archive, requests for access to historical records may take longer to process than
with current records.
7.4. You may correct the personal information we hold about you at any time; make the
request in writing (to the address specified below). We do not charge a fee to correct
personal information held.
7.5. On review of your request, if we agree that the personal information held is
inaccurate, complete and up to date, it will be corrected by the appropriate person. If
we do not agree, you will be provided with the reason(s) for the views and the
opportunity to make a statement of your view and have it included with the information
8.1. You may complain to us if you are concerned about your privacy, how we have
dealt with your personal information or in relation to the Privacy Act.
8.2. If you are concerned about how we have dealt with your personal information you
should first contact us (using the details set out below), we will endeavour to send you
a written response within ten business days.
8.3. If you are not satisfied with the way we have managed or attempted to resolve
your complaint you may complain to the Office of the Australian Information
Commissioner by calling them on 1300 363 992, via their website at www.oaic.gov.au
or by mail to the Office of the Australian Information Commissioner, GPO Box 5218
Sydney NSW 2001.
9. LINKS TO THIRD-PARTY WEBSITES
9.1. Our Sites contain links to third party websites for individual’s convenience and
information. Individuals should be aware that when they access a third-party website,
we are not responsible for the privacy practices or policies of that third party and will not
be liable for any use or disclosure your personal information by any third party to whom
10. ACCEPTANCE OF THESE TERMS
not agree with this policy, please do not use our Sites or provide us with your personal
information. The Company reserves the right to modify, alter or otherwise update this
policy at any time. Should the Company modify, alter or otherwise update this policy, it
will prominently post notice(s) of the changes on the Sites covered by this privacy
11. CONTACT DETAILS
Company Name: Sydney Business.
Telephone: 02 9415 2630 / 1800 634 772